Legal information

Terms and Conditions

These Terms and Conditions govern your use of the FORD & CO BUILDING website at https://fordcobuilding.site and your engagement with our residential construction services across the United Kingdom. Please read them carefully before using our site, submitting an enquiry, or entering into a written agreement with us.

By accessing our website, requesting a quotation, or instructing FORD & CO BUILDING to carry out work, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Terms and Conditions Overview

These Terms and Conditions (the "Terms") set out the legal framework that applies to all visitors and users of the FORD & CO BUILDING website, as well as to individuals and households who engage us to provide residential building and related services. They explain your rights and responsibilities, and our obligations and limitations, in a clear and transparent way.

The purpose of these Terms is to ensure that both FORD & CO BUILDING and our clients have a consistent understanding of how we work, how agreements are formed, how payments and changes are handled, and how any concerns or disputes will be managed. If you do not agree with any part of these Terms, you should not use our website or proceed with engaging our services.

2. Company Information

FORD & CO BUILDING is a professional construction company specialising in domestic building projects for private clients in the United Kingdom.

All formal notices, written approvals, and contractual correspondence should be sent to the contact details above unless we specifically notify you of an alternative address in writing.

3. Acceptance of Terms

By accessing, browsing, or using the FORD & CO BUILDING website, submitting an enquiry form, communicating with us by email or telephone, or instructing us to commence any work, you agree to be legally bound by these Terms in conjunction with any specific written quotation, schedule of works, or contract that we issue to you.

If you are acting on behalf of another person, household, or property owner, you confirm that you have the authority to accept these Terms on their behalf. You must be at least 18 years old and legally capable of entering into binding contracts in the United Kingdom to engage our services.

We may update or amend these Terms from time to time to reflect legal, regulatory, or operational changes. The version in force at the time your written agreement or quotation is accepted will apply to that particular project. The latest version of the Terms will always be available on this page.

4. Services Provided

FORD & CO BUILDING provides professional residential construction and building services to private clients and homeowners across the United Kingdom. Our core services include:

  • Domestic construction and new build projects within our operational area.
  • Home improvement works, including internal reconfiguration, structural upgrades, and refurbishments.
  • Property extensions, loft conversions, and additions to existing domestic buildings, subject to planning and regulatory approvals.
  • Renovations, repairs, and general residential building solutions to improve functionality, safety, and comfort.

The specific services, materials, specifications, and standards applicable to your project will be set out in your written quotation or contract. We reserve the right to decline work that falls outside our professional competence, licensing, safety standards, or geographical coverage.

5. User Obligations

When using our website or engaging FORD & CO BUILDING to provide services, you agree to:

  • Provide accurate information: Ensure that all details you provide (including contact information, property address, existing building condition, and project requirements) are complete, accurate, and not misleading.
  • Cooperate with our team: Respond to queries, provide access to the property, and make decisions in a timely manner so that we can deliver the project efficiently and safely.
  • Obtain necessary permissions: Unless expressly agreed otherwise in writing, you are responsible for securing planning permission, freeholder consent, building control approvals, or other statutory consents required for the works.
  • Ensure safe access: Take reasonable steps to ensure that the working environment is safe and that our personnel have unobstructed access to the areas where works will be carried out.
  • Comply with agreements: Honour the payment schedules, site rules, and procedures set out in your quotation, contract, and any subsequent written variations.

You must not use the website in any way that is unlawful, harmful, or likely to impair the functioning, security, or availability of the site for other users.

6. Quotes, Estimates, and Agreements

All quotations and estimates issued by FORD & CO BUILDING are prepared based on the information available to us at the time, including site visits, drawings, specifications, and written instructions you provide.

  • Non-binding estimates: Initial budget estimates are provided as a guide only and do not constitute a formal offer. They may change following further investigation, design development, or discovery of hidden conditions.
  • Formal quotations: A written quotation or schedule of works will set out the scope, price, assumptions, exclusions, and validity period. Unless otherwise stated, quotations are typically valid for a limited period due to fluctuations in material and labour costs.
  • Formation of agreement: A binding agreement is formed when you accept our written quotation or contract in writing (including by email) and we confirm acceptance or commence work with your approval.
  • Pre-existing conditions: Quotations are based on visible and reported conditions. We reserve the right to review the price and programme if we encounter unforeseen structural issues, hazardous materials, or other factors not reasonably apparent at the time of quotation.

Any amendments, additions, or reductions to the agreed scope of works must be confirmed in writing and may result in adjustments to the price and completion date.

7. Booking and Cancellations

Project start dates and programme durations will be discussed with you and set out in your quotation or subsequent correspondence. All dates are offered in good faith and are subject to availability, approvals, and circumstances beyond our control.

  • Securing a booking: Your booking is usually confirmed once you have accepted our quotation or contract in writing and any specified deposit or mobilisation payment has been received.
  • Client changes or cancellations: If you wish to change a scheduled start date or cancel the works, you must notify us in writing as early as possible. We reserve the right to retain or charge reasonable costs incurred up to the date of cancellation, including design, planning, materials, and project preparation.
  • Company rescheduling: We may need to adjust start dates or temporarily suspend works due to adverse weather, supply chain issues, health and safety concerns, staff availability, or other factors outside our reasonable control. In such cases, we will communicate promptly and agree a revised programme with you.
  • Access and delays: If we are unable to access the property or if instructions, approvals, or payments are delayed by you, we may reschedule the works and reserve the right to charge for any wasted visits or additional costs reasonably incurred.

8. Payments and Invoicing

The pricing and payment structure for your project will be clearly set out in your quotation or contract. By accepting our proposal, you agree to abide by the payment terms specified.

  • Fee structure: We may charge on a fixed-price basis, stage-based payments, or a combination of both, depending on the nature and duration of the works.
  • Deposits: An initial deposit or mobilisation payment may be required to secure materials, book labour, or confirm your place in our schedule. Deposits will be detailed in your quotation and are typically payable prior to commencement of works.
  • Interim and final invoices: For longer projects, we may issue interim invoices at agreed milestones or monthly intervals, with a final invoice issued upon substantial completion of the works.
  • Payment methods: Accepted payment methods and bank details will be confirmed on your invoice or contract documentation. You are responsible for ensuring payments are made to the correct account.
  • Payment deadlines: Invoices are payable within the timeframe stated on the invoice or contract. Late or non-payment may result in suspension of works and, where necessary, the application of interest or recovery of reasonable costs associated with collection of outstanding sums, in accordance with applicable UK law.

Retention, withholding, or set-off of payments is not permitted unless expressly agreed in writing or required by law.

9. Changes to Services or Scope

We recognise that building projects may evolve as works progress. Any requested change to the agreed scope of works must be discussed with us and confirmed in writing before it is implemented.

  • Client-requested changes: If you request additional works, upgrades, or specification changes, we will explain the implications for cost, timing, and feasibility, and will issue a revised quotation or variation for your approval.
  • Unforeseen conditions: If hidden defects, structural issues, or regulatory requirements arise that were not reasonably foreseeable at the time of quotation, we will inform you promptly and propose appropriate solutions and associated costs.
  • Impact on programme: Changes to scope, whether requested by you or required due to site conditions, may extend the project duration or impact completion dates. We will use reasonable efforts to mitigate delays while maintaining quality and safety standards.

No variation or change to the agreed works will be binding unless it is documented and approved by both parties, typically by email or written variation order.

10. Liability and Warranties

FORD & CO BUILDING is committed to delivering workmanship that is safe, compliant, and aligned with industry standards for domestic construction in the United Kingdom.

  • Workmanship assurance: We will carry out the works with reasonable skill and care, using appropriately qualified personnel and materials that are suitable for their intended purpose and compliant with relevant regulations.
  • Defects and snagging: You must notify us in writing of any concerns or defects within a reasonable time after completion. We will investigate and, where defects are attributable to our workmanship or materials supplied by us, arrange for remedial works within an agreed timeframe.
  • Exclusions: We are not responsible for faults arising from misuse, lack of maintenance, normal wear and tear, alterations by others, or conditions beyond our control (such as structural movement, subsidence, or extreme weather).
  • Limitation of liability: Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law. Subject to this, our liability for any claim arising from a project will, so far as permitted by law, be limited to the total amount paid by you for the relevant works.
  • Indirect loss: We will not be liable for any loss of profit, loss of enjoyment, loss of opportunity, or any indirect or consequential loss arising from or in connection with the works or your use of our website.

Any additional warranty periods or guarantees that apply to specific materials or products will be confirmed in your quotation or handover documentation, where relevant.

11. Intellectual Property

All content on the FORD & CO BUILDING website, including but not limited to text, graphics, logos, photographs, icons, layout, and design, is owned by or licensed to FORD & CO BUILDING and is protected by copyright and other intellectual property laws in the United Kingdom and internationally.

  • You may view, download, and print content from the website for your own personal, non-commercial use in connection with evaluating or engaging our services.
  • You may not reproduce, distribute, modify, publish, or create derivative works from any part of the website content without our prior written consent, except as permitted by applicable law.
  • Any drawings, designs, reports, or documents that we prepare for your project remain our intellectual property unless otherwise agreed in writing. We grant you a non-exclusive licence to use such documents solely for the purpose for which they were supplied in relation to your property.

You must not use our name, logo, or branding in any way that implies endorsement or affiliation without our prior written approval.

12. Governing Law and Jurisdiction

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.

Both you and FORD & CO BUILDING agree that the courts of England and Wales will have exclusive jurisdiction to settle any disputes or claims (including non-contractual disputes or claims) arising out of or in connection with these Terms, the use of our website, or any services we provide.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

If you have any questions about these Terms and Conditions, please contact us at [email protected] or by telephone on +447836690096. For information about how we handle personal data, please refer to our Privacy Policy.

Ready to discuss your project?

If you have reviewed these Terms and would like to arrange a consultation or request a detailed quotation, our team is here to help.